Email World: Vulnerable and not made for sending files

In today's world, we are more aware of many risks. We have access to information and more knowledge about everything around us. We would expect that we, therefore, make better choices and that our lives are simpler. Let's take plastic, for example. At one point, man became aware of how harmful it is to the environment. We've done a lot of damage so far. But did that knowledge make us aware of using it? Still, we use it every day, ignoring inconveniences. In almost every field, email is the same as plastic. A beautiful interface and simplicity of use - emails should indeed be one of the best ways to share files. But is this so or are we using them in an unsafe way, out of habit, because nothing bad has ever happened? So far.

Photo by Naja Bertolt Jensen 

Are emails easily compromised?
Standard email is inherently insecure. Since the first email was sent in 1971, the core principles behind email technology have remained largely unchanged. Designed primarily for ease of use, email prioritizes sending and receiving messages effortlessly. However, this simplicity comes at a cost: standard emails are typically unencrypted, meaning messages are sent as plain text, and accessible to anyone who intercepts them. Without encryption, sensitive information remains vulnerable, exposing users to potential security risks across any network or device. Email may be easier to forge than handwritten or signed papers. It may spread computer viruses. The delivery is not guaranteed. Never put personal or confidential data in the body of an email or an attachment.

Vulnerabilities of Emailing: Sending and Receiving

Interception: Emails are capable of being hacked whenever they are transmitted between the sender and the recipient, especially if there is no encryption. The transmission of emails is done over SMTP (Simple Mail Transfer Protocol), which is an unprotected protocol, thus there are emails that are not protected from “man-in-the-middle” attackers.

Open Wi-Fi Networks: Even when the sender or recipient opens an email while on public Wi-Fi, they can have their emails intercepted unless a VPN is used to protect the information or secure websites such as HTTPS or TLS are employed to protect the information sent over a public network.

Storage

Email Servers: It is also possible that emails containing attachments may be unprotected and openly accessible provided that there is no encryption on the email provider's servers most importantly end-to-end and at rest.

End-user devices: Though secure local storage is present in devices such as computers or smartphones, data within these devices can be lost to theft, malware attacks, or even gain unwarranted contact if the device is not secured.

Email Clients and Applications

Weak Authentication: Weak passwords and accounts that do not possess two-factor authentication, or do not frequently change security parameters are open to unauthorized access.

Malware or Phishing

Phishing attacks and malware are sometimes part of email client applications where an imposter actually gets access by tricking the user so that they can provide their log in details or follow malicious links.

Once an email account is hacked, there is a threat to every file or crucial data sent via that email. Simply put, email has never been purposed to bear the attributes of secure data transfer so it is very important to select a provider with such features.

Human Error

Misaddressing Emails: Sharing sensitive company information through emails to the wrong person is done by users more plausible.

Photo by Towfiqu Barbhuiya

But! It's not all so gloomy!
Some have dedicated themselves to security, realizing the horror of leaking confidential and sensitive data. Even for less important materials, every user deserves secure and confidential delivery. Unfortunately, few make it a priority. In others, it works until it stops once. The damage is already done and sometimes irreversible. Just as you may always carry a cloth bag with you instead of using a plastic one, by opening an email address within secure systems, you are on the more aware side of this planet.
Tutanota - Based in Germany, which has stringent data protection laws. It is a highly secure email provider known for its end-to-end encryption and commitment to privacy. CounterMail - Based in Sweden, CounterMail is designed with security in mind. It features end-to-end encryption and server security that prevents disk logging. It also offers USB key authentication for added security. StartMail - Based in the Netherlands, StartMail offers privacy-focused email with PGP encryption, no ads, and robust data privacy laws. It also allows users to create disposable email addresses. 

How Sprend Protects Your Data?

Sprend is designed to be user-friendly while also keeping your files safe. Here’s how we do it:

Zero-Knowledge Encryption with Sprend

It's simple and secure. Visit www.sprend.com, upload the files you wish to send, and choose encryption with the password. Share a password through a different route. Zero-knowledge encryption means that not even Sprend service doesn't know the content of your files.

Ad-Free Model

No Ads = No User Data: Since Sprend does not run advertising and advertisement-related cookie-monitoring, Sprend does not have to monitor or care about users on the app. As such, this is very crucial when it comes to file-sharing services as the majority of users trust that their files are private and secure.

No Distractions: A clean, ad-free environment allows for uninterrupted file transfers and the absence of invasive pop-ups or banner ads. That simplicity ensures that you can get more work done on the platform with minimum interruptions, something very useful for busy professionals or tasks that are time-sensitive.

Improved trust and user experience: Another great benefit of an ad-free platform is that users don’t need to worry about hidden motives or misleading ads. This could also create a more satisfactory relationship with the brand.

Faster Loading and Increased Performance: Ads slow down loading times, which reduces all-around performance of the website. Sprend probably has a snappier, more responsive interface because it is free of ads.

Alignment with Core Values: The company overall believes in and advocates an environment of respect, honesty — as noted in the Sprend Manifesto. This principle works hand-in-hand with staying ad-free, meaning avoiding commercial noise and respecting your users attention and privacy.

No AI in Customer Service

It ensures customer data privacy as conversations are not recorded, and the AI model need not process personal information for human-2-human support directly in real-time. This is how this technique provides for both expediency and discretion:

No AI Processing 

Reference to the absence of artificial intelligence systems in customer service (meaning that your data can never be logged, stored, or processed by a third-party algorithm). This ensures that your conversation is not data mined, or used for machine learning, or any other purpose.

No Recordings means No Data Storage 

Our technology does not record or save conversations, reducing the risk of data exposure or misuse. There is no digital record of your information that can be hacked, so all the information remains between you and the customer service representative.

Never Happens with Sprend:

"Thank you for reaching out. We have received your message and will be in touch within 2 business days."

Fast, Human-Focused Answers

A human representative in real-time answers queries directly. There is no need for an AI assistant to generate responses, which can often feel robotic and require analysis. This takes a human approach, making it less likely that information may be held or used again, creating a better experience and ensuring this does not occur.

Enhanced Security

Sprend puts personal privacy and confidentiality first with his real-time, in-person assistance. Every interaction is kept private and secure, in keeping with the company's mission to maintain user privacy and data integrity.

Servers of Sprend are located in Sweden 

All files and data are stored in Sweden known for its strict privacy policies. While most other providers to a lesser or greater extent work in geographic regions, where the government branches can already suspect the user by subpoenaing data, laws in Sweden are still connected to protect data – thus supporting privacy for the user.

Legal and Privacy Policies of Sweden

Sweden is known to have quite strict rules regarding anything that can be linked to a person.

GDPR compliant

As a member of the EU, Sweden honors the General Data Protection Regulation (GDPR) set by Europe to protect private data of users.

Zero Risk of U.S. Invasion regarding Data Protection Acts:

Most of the file-sharing services are carried out in the USA where US federal officers have personnel to access any information residing in servers located inside the US, regardless of whether these servers belong to local or international organizations – Cloud Act. Now, considering the fact that Sprend servers are based in Sweden, our clients are safe from this scenario.

A case in favor of “Security” instead of “Convenience”

Email is highly useful, but it poses a lot of danger especially if one is sending confidential files. If you switched over to Sprend, you will be safe and your files will not be accessed by unauthorized people. From encryption to Swedish servers, Sprend provides a holistic approach to security enabling maximum safety for your data.

In an era where protection of data is paramount, the importance of a safe file-sharing service can’t be emphasized more. With Sprend, file sharing is not just about sharing files; it’s about safeguarding files.

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